Self-Exclusion Process and Program for Compulsive and Problem Gamers
Self-exclusion programs provide a way for a person to voluntarily ban themselves from a casino in order to deal with compulsive or problem gaming (Gainsbury, 2014; Jackson & Thomas, 2005).
Self-Exclusion is a process that allows a person to request to be banned from all legalized gaming activities and to be prohibited from collecting any winnings, recovering any losses or accepting complimentary gifts or services or any other thing of value at any licensed facility. Self-exclusion only applies to the gaming floor of the licensed gaming facilities in the State of New Mexico (New Mexico Gaming Control Board, n.d.).
A person can voluntarily exclude themselves from gaming activities for one year (12 months), Five years, or Lifetime.
Placement on the Self Exclusion list requires licensed facilities to refuse wagers from and deny gaming privileges to any self-excluded person; deny check cashing privileges, player club membership, complimentary goods and services, junket participation and other similar privileges and benefits to any self-excluded person. Licensed facilities must ensure that self-excluded persons do not receive junket solicitations, targeted mailings, telemarketing promotions, player club materials or other promotional materials relating to gaming activities at its licensed facility; and may exclude self-excluded persons from their properties in other jurisdictions.
Licensed facilities must refuse to accept a self-excluded person’s wagers, will ask the person to leave the gaming floor, and the person may be arrested for trespass. A self-excluded person who has gambled while on the self-exclusion list may not collect in any manner or in any proceeding any winnings or recover any losses arising because of any gaming activity for the entire period that the person is on the self-exclusion list. Any winnings issued to, found on or about or redeemed by a self-excluded person shall be remitted to the licensed gaming establishment and deposited into the Compulsive and Problem Gambling Treatment Fund (New Mexico Gaming Control Board, n.d.).
The request for self-exclusion must be filed in person with the New Mexico Gaming Control Board. Placement on the list is entirely voluntary and must be done by the individual seeking exclusion.
Placement on the self-exclusion list must be done in-person by submitting a completed request for self-exclusion to: New Mexico Gaming Control Board, 4900 Alameda Blvd NE, Albuquerque, NM, 87113.
Call 505-841-9700 to set up an appointment at the Albuquerque office or for additional approved locations.
The link below takes you to the request for self-exclusion form and instructions.
http://www.nmgcb.org/uploads/FileLinks/8ae5b8f0a50042df951ce0deca43ca3d/Self_Exclusion_Request_Form_v6.2.pdf.
Sources
Gainsbury, S. M. (2014). Review of Self-exclusion from Gambling Venues as an Intervention for Problem Gambling. Journal of Gambling Studies, 30(2), 229–251. https://doi.org/10.1007/s10899-013-9362-0
Jackson, A. C., & Thomas, S. A. (2005). Clients’ perspectives of, and experiences with, selected Australian problem gambling services. Journal of Gambling Issues, 14. https://doi.org/10.4309/jgi.2005.14.7
New Mexico Gaming Control Board. (n.d.). Self-Exclusion. Retrieved December 18, 2017, from http://www.nmgcb.org/self-exclusion.aspx